Please be aware that this is a past event.

How can we best engage city dwellers in emergency response? The density and diversity of urban environments pose challenges for humanitarians looking to identify representative community members and engage crises-affected people effectively. The scale of the urban landscape means more affected people as well as greater variety in stakeholders.

Following a panel at the ALNAP Annual Meeting on 11 March chaired by Groupe URD featuring presentations from British Red Cross, Mukuru Slums Development Projects and IFRC as well as Q&A (available to view at, this webinar will bring together a panel of operationally experienced humanitarians to discuss the challenges and opportunities of engaging with urban communities. Panellists from UN Habitat, Global Communities and others will draw on their experience to answer questions from the audience, as well as the following:

– What does ‘community’ mean in urban contexts?
– What types of engagement are possible in urban areas and what examples of good practice exist?
– How can humanitarians use common needs within an urban population to facilitate community cohesion?
– How can working with local organisations/CBOs improve engagement in urban areas?
– How can humanitarians ensure accountability given the scale of an affected urban population?
– How can better coordination support humanitarian response in urban areas and what could this look like?

Participants are encouraged to ask questions as well as to share their own experience before, during and after the webinar.

To register please visit